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Refund Policy

At gnotes.in , we strive to provide a fair and transparent refund policy to ensure the best experience for all our users. Below are the details of our refund policy.

Service Fee Refund

If a task is cancelled by the individual who initially committed to completing the task [InkSmith ] , the service fee will be refunded. [ excluding transaction fees ]

However, if the task is cancelled by the user who uploaded the task or sought assistance [ Seeker ] , the service fees will not be refunded.

Featured Task Payment Refund

If a featured task payment is made and the task is cancelled by the individual who initially committed to completing the task [InkSmith ], the payment will be refunded. [ excluding transaction fees ]

However, if the task is cancelled by the user who uploaded the task or sought assistance [ Seeker ], no refund will be provided for the featured task payment.

Subscription Cancellation

We do not provide refunds for subscription cancellations. Once a subscription plan is activated, the fees are non-refundable.

Processing Time

Payment Method Refund Time
credit ot debit card 5 - 10 days
netbanking 2 - 10 days
wallet 0 - 3 days
upi 2 - 7 days
Last Updated 14-02-2024